More Information for Current Clients/Patients

Contact information

Please note that the ONLY way to contact Dr. Perez is now by EMAIL at info@compassvetsa.com. Response time may take up to 7 days, please plan accordingly. If it is urgent, please note that in the subject and I will try my best to get to it sooner.

Questions and Answers

I need to get a hold of Dr. Perez regarding my pet. How can I do that?
If you are seeking medical advice or help for a NEW concern, you will need to find a new veterinarian to schedule an appointment with. If this is an urgent matter, please go to the nearest ER (call them first to make sure they are taking patients at that time). Otherwise, you may email any questions or concerns to Dr. Perez at info@compassvetsa.com. Please note that it may take up to 7 days to receive a response. Also note that the CompassVet phone lines are no longer monitored, email is the only route of communication currently supported.

Is there any way for Dr. Perez to continue being my pet’s veterinarian?
Yes! Dr. Perez is now working general practice in a brick and mortar clinic and would love to continue seeing your pets. If you would like to see Dr. Perez but feel your pet does not do well with the car ride, being in clinic, or seeing other pets, contact me and I may be able to prescribe anti-anxiety medications through CompassVet to make the visit go more smoothly! To find out about medication options, or to find out where Dr. Perez is working, please EMAIL me at info@compassvetsa.com.

My pet was seen by Dr. Perez within the past year, can I still get medication refills?
Yes! I am still approving medication refills and can prescribe anxiety medications for up to approximately 1 year after your pet’s last exam. For refill requests, first check your Vetsource account (if applicable) to see if you have any refills remaining. Otherwise, please EMAIL your questions or concerns to me at info@compassvetsa.com.

My pet was last seen more than 1 year ago, how do I get more medications?
You will need to schedule an appointment for an examination with a new veterinarian in order to get additional medications. There are recommendations below. However, you can also check your Vetsource account (if applicable) to see if you have any refills remaining, AND/OR feel free to EMAIL your questions or concerns at info@compassvetsa.com as there may be some situations in which I will make an exception to the 1 year timeframe.

I am not sure how long ago my pet was seen, how do I get more medications?
First, check your Vetsource account (if applicable) to see if you have any refills remaining. If you do not have a Vetsource account or refills remaining, please EMAIL me with your questions or concerns at info@compassvetsa.com.

Are there other housecall vets that can care for my pet?
Yes! Recommendations are listed below

How can I get a copy of my pet’s medical records?
Please email your request to info@compassvetsa.com. Please note that it may take up to 7 days to receive records.

Recommended vets and clinics:

Recommended brick and mortar veterinarian:
Dr. Perez! Email me at info@compassvetsa.com for more information!

Recommended At-home Veterinarians/Clinics

At-home Wellness Care:
1. Dr. Melissa Jacobs with PawsVet
(210) 500-1997
www.pawsvetmobile.com

2. The Vets
(844) 722-VETS
www.thevets.com/our-locations/texas/san-antonio

At-home Euthanasia
Dr. Julia Beverly and associates
(210) 999-9100
www.juliabeverlydvm.com

At-home Hospice/Palliative Care
1. Dr. Laura with Stepping Stone Veterinary Care
(210) 454-6101
www.steppingstonevetcare.com

2. Lap of Love
(210) 640-7322
www.lapoflove.com

Acupuncture (in no particular order):
1. Healing Hands
(210) 372-9955

2. Allure
(210) 874-2727

Keep scrolling for more options, including ER options